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Plattform der EU-Kommission zur Online-Streitbeilegung: https://www.ec.europa.eu/consumers/odr
Platform of the EU Commission regarding online dispute resolution: https://www.ec.europa.eu/consumers/odr

Alternative Dispute Resolution in accordance with Art. 14 (1) ODR-VO and § 36 VSBG:

The european commission provides a platform for online dispute resolution (OS) which is accessible at https://ec.europa.eu/consumers/odr. We are not obliged nor willing to participate in dispute settlement proceedings before a consumer arbitration board.